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I feel pain while wearing it.

We recommend wearing these insoles for a couple of hours a day for the first week and then gradually increasing each day. Note that pressure in the feet, and even pain, are typical side effects when you initially start wearing insoles with high arch supports because your arch is not used to such strong support. You will experience relief in your feet, knees, and back in 3-7 days. If you are still experiencing discomfort after a week or two of wearing the insoles, please contact us, and we will...

What to do if the product squeak?

Friction between the TPU and the shoe may cause squeakiness or unwanted noise. Thus, try the insoles in a different pair of shoes or sneakers. This can also be resolved with talcum powder. Remove the orthotics, fill your shoes with talcum powder, and then re-insert the orthotics. If none of these solutions work for you, please contact us and we'll be happy to help.

Which model should I choose?

We created the Insoles finder for you. Navigate this link to see what orthotic will fit you best: https://easyfeet.store/pages/insole-finder However, if you have concerns and need support please, text us, provide the following information: - a type of activities you are looking for insoles to use for; - how often are you going to use them; - your foot type arch; These would help us to offer to you the most suitable models.

I am not satisfied with the purchase.

Sorry that the EASYFEET insoles did not live up to your expectations. Mail us a brief description of your issue and we will find a solution for you. Here are some helpful clues to text us: - an explanation of why the insoles did not work for you; - country and purchase date; - order number #; - name of the seller (You may find the Seller's name on the right from "Sold by" just below the "Buy Now" button).

Refund policy

Your satisfaction is our priority, but if you are not satisfied with our insoles, we will make an exchange or refund for you in any case. Simply text us, and we will do our absolute best to work with you to ensure you are entirely satisfied.

What is your warranty?

We offer a one-year warranty from the date of purchase. Keep insoles and box, and send us your order details if you are not happy with our product. We will do everything possible to ensure your complete satisfaction.

How do I track my order?

Simply track your order by selecting the Order Tracking (https://easyfeet.store/apps/aftership) option. If you're still having trouble, just send us your order ID so we can look it up for you.